If you are asking yourself how to solve an online reputation crisis, it is very important how quick you respond to it and the way you use to undertake the situation. That would be the key of success. 7 Steps to solve an online reputation crisis Analize:...
Not always a good attack is the best defence, or is it? In a reputation crisis case, there are a few rules regarding to how we behave in the network and how the users detect it, in the way that they accept our actions or deteriorate their perception of our company....
A crisis on the social networks are inexorable: even though you are keeping an on-going contact with your followers and even being well prepared and doing it in a clever way, dealing with occasional detractors, in a careless moment, a misinterpretation or a direct...
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